Mediation is a less formal voluntary process in which a person trained in dispute resolution techniques (the mediator), assists the parties to reach a mutually acceptable agreement. Mediation is an alternative to having your case decided by a Panel of Arbitrators during the final hearings.
Mediation is non-binding and less costly than arbitration and has a high success rate. The mediator does not impose a solution on the parties, but rather works with the parties to create their own solution. Mediated solutions often include relief not available in arbitration or litigation. Parties can agree to opt into mediation at any point of the arbitration process.
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